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Encrypted Email Services Shuttered Amid Snowden Investigation

Lavabit, an encrypted email service reportedly used by former government contractor Edward Snowden, ceased operations yesterday. In a message to users, the owner of Lavabit hinted that the company was the target of a request for information about customers from the federal government. He said he chose to shut down his service instead of becoming "complicit in crimes against the American people." Later in the day, another secure email service, called Silent Circle, also shuttered itself.
NPR

'Aetna, I'm Glad I Met Ya!' — On Twitter

Stodgy old insurance companies are working on their social media skills to deal with new kinds of customer complaints. The company accounts on Twitter and elsewhere also help the insurers manage their brands and do quick damage control.
NPR

The Sheryl Sandberg Effect: Rise Of Female COOs

The chief operating officer is a position increasingly filled by women. Mark Zuckerberg founded Facebook, but Sheryl Sandberg monetized it.
NPR

New Digital Amber Alerts Could Create A Backlash

Recent Amber Alerts startled millions of mobile phone owners and left them confused. The wireless emergency alert system just rolled out for mobile phones earlier this year. Some child advocates worry that the alerts' lack of context may cause people to turn them off.
NPR

On Vine, Brands Look To Deliver Their Message In Six Seconds

With the smartphone app known as Vine users are creating short video stories, making Internet celebrities out of everyday users. The app's most popular members have millions of followers. With such a large audience, companies like Virgin Mobile and MTV are paying users to produce videos for them.
NPR

Why Aren't More Girls Attracted To Physics?

Even as the gender divide in some areas of science has diminished, a stubborn gap has persisted in high school physics. A new study finds that girls are more likely to take physics if they see women in their communities working in science, technology, engineering and math.
NPR

Email Service Allegedly Used By Edward Snowden Is Shut Down

The owner of the encrypted email service posted a cryptic message, saying he was barred from divulging specifics.
NPR

Report: NSA Is Searching 'Vast Amounts' Of Americans' Emails

According to The New York Times, the National Security Agency is watching emails and other text communications that go in and out of the country. It's looking for key words. The agency says it only gathers information it is authorized to collect.
NPR

Book News: Publishers Object To Proposed Punishments For Apple

Also: a literary missed connection; Danielle Steel on condescending questions; Lewis Carroll on etiquette.
NPR

California's New Rules Could Change The Rideshare Game

For years, cities and states have struggled to figure out what to do about the rise in ridesharing companies such as Uber and Lyft. California recently took the first steps toward legitimizing them, a move that could serve as a model for places also trying to catch up with the boom.

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