RSS Feed

Apple Hires Burberry CEO To Improve Customer Experience

Earlier this week, it was announced that Apple hired Burberry's CEO Angela Ahrendts to revive its network of Apple stores. Those stores used to provide unique, highly efficient customer service but are struggling now because of competition from other computer stores that have adopted Apple's retail business model.

If A Tech Company Had Built The Federal Health Care Website

The rollout of the health care exchange has been plagued by a host of technical problems. Entrepreneurs in Silicon Valley likely would have approached the website differently from the beginning — one former startup employee says that has to do with how projects are funded.

More Angst For College Applicants: A Glitchy Common App

Applying to college is stressful at the best of times. But technical flaws in the online Common Application, used by hundreds of colleges, have sparked panic among some high school seniors. With deadlines approaching, some schools are making backup plans — like a return to mail or even faxed applications.

Innovation: A Portable Generator Charges Devices With Fire

The FlameStower can cook a pot of rice and charge a cellphone at the same time. This innovation has the potential to bring power to people in developing countries who have cellphones but not electricity.

Are We Moving To A World With More Online Surveillance?

Revelations about the NSA's online surveillance have upset many countries, and some want to exercise greater control over the Internet. But experts say the likely result would be greater surveillance worldwide.

Report: NSA Harvests Contact Lists From Email, Facebook

The latest revelations gleaned from documents leaked by National Security Agency contractor Edward Snowden show that the spy agency gathers tens of thousands of such records each day.

Apple Hires Burberry CEO Ahrendts To Head Retail Division

Angela Ahrendts is leaving her post as CEO of Burberry to become the first woman in Apple's senior executive ranks. Ahrendts says she will work to improve customer service at the company's stores.

A Company's Tweets Can Help Make It Creditworthy

Banks use credit scores and similar metrics to assess creditworthiness. A company called Kabbage that lends working capital to small businesses does some of that but also relies on unconventional measures, using real-time data from things like UPS shipments, eBay, Facebook and Twitter.
WAMU 88.5

New App 'RideScout' Aggregates Your Transportation Options

Is it faster and/or cheaper to get where you're going via Metro, Capital Bikeshare or Car2Go? There's an app for that.

NPR Glitches Lead Many To Rely On Pen And Paper

When opened for people to start signing up for insurance under the Affordable Care Act, there were glitches. Now, two weeks later, people are still having problems with the federal government's health exchange website, so some are turning to an older, trustier technology to apply: pen and paper.