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Better Culture Could Have Prevented Viral Comcast Call

A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.

Microsoft Announces Largest Job Cut In Its History

Microsoft plans to eliminate as many as 18,000 jobs over the next year — about 14 percent of its global workforce. The cuts would be the largest in the company's history. Microsoft recently acquired Nokia's mobile phone business, which boosted its head count by 25,000 and most of the cuts will be in that area.

Microsoft Will Cut As Many As 18,000 Jobs

A large layoff is under way at Microsoft, as the technology company says it will cut 13,000 jobs in the next six months. All but 500 of those layoffs are related to the Nokia phone division.

Google Experiments With Mapping Climate Change

Google and the Environmental Defense Fund have teamed up to detect methane leaks in a few U.S. cities. The leaks don't usually pose an immediate threat, but they do contribute to climate change.

Visa Makes Big Move To Boost Consumer Spending Online

Ever try shopping on your smartphone and decide you don't want to put in your credit card number? Visa says it's a big problem and came up with a tool that combines improved security and convenience.

Don't Fire The Comcast Guy, Says Caller Who Tried To Cancel

The man whose frustrating call to Comcast went viral says the customer service rep should not be fired. Ryan Block says the problem he encountered is far more systemic than one person.
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Chromebooks And Tablets On The Way To Montgomery County Classrooms

The Montgomery County Board of Education signed off on a plan to put tens of thousands of laptops and tablets into the hands of youths in county schools.


FCC Extending Net Neutrality Commenting Time After Site Buckles

Heavy traffic to the FCC's commenting site crashed it on Tuesday. That was the original deadline for the public to weigh in on a controversial Internet proposal. You now have until Friday to comment.

Apple Teams Up With Former Rival IBM On Business Apps

The companies announced a deal Tuesday to sell Apple devices loaded with IBM software to big businesses all over the world

Bloated In Budget And Absent At Airshow, F-35 Charts A Troubled Course

The new F-35 Joint Strike Fighter is supposed to be combat-ready next year. But the aircraft, which is already over-budget, failed to show up at the International Air Show in the UK. The show was to be its big overseas debut. Christopher Werth looks at what this means for the plane's manufacturer, Lockheed Martin.