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Tech Week: Microsoft Layoffs, Comcast Call Hell And Call Of Duty

Also in this week's tech headlines: Visa looks to boost online shopping, a Wall Street cyber scare, and fears that driverless cars could be used as "lethal weapons."
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Hashtag Diplomacy

From Michelle Obama's "BringBackOurGirls" tweet to the Islamic State's gory and militant tweets, we explore how social media are changing international communications.

NPR

Better Culture Could Have Prevented Viral Comcast Call

A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.
NPR

Microsoft Announces Largest Job Cut In Its History

Microsoft plans to eliminate as many as 18,000 jobs over the next year — about 14 percent of its global workforce. The cuts would be the largest in the company's history. Microsoft recently acquired Nokia's mobile phone business, which boosted its head count by 25,000 and most of the cuts will be in that area.
NPR

Microsoft Will Cut As Many As 18,000 Jobs

A large layoff is under way at Microsoft, as the technology company says it will cut 13,000 jobs in the next six months. All but 500 of those layoffs are related to the Nokia phone division.
NPR

Google Experiments With Mapping Climate Change

Google and the Environmental Defense Fund have teamed up to detect methane leaks in a few U.S. cities. The leaks don't usually pose an immediate threat, but they do contribute to climate change.
NPR

Visa Makes Big Move To Boost Consumer Spending Online

Ever try shopping on your smartphone and decide you don't want to put in your credit card number? Visa says it's a big problem and came up with a tool that combines improved security and convenience.
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Don't Fire The Comcast Guy, Says Caller Who Tried To Cancel

The man whose frustrating call to Comcast went viral says the customer service rep should not be fired. Ryan Block says the problem he encountered is far more systemic than one person.
WAMU 88.5

Chromebooks And Tablets On The Way To Montgomery County Classrooms

The Montgomery County Board of Education signed off on a plan to put tens of thousands of laptops and tablets into the hands of youths in county schools.

NPR

FCC Extending Net Neutrality Commenting Time After Site Buckles

Heavy traffic to the FCC's commenting site crashed it on Tuesday. That was the original deadline for the public to weigh in on a controversial Internet proposal. You now have until Friday to comment.

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