MemberCard FAQ | WAMU 88.5 - American University Radio

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MemberCard FAQ

The answers to frequently asked questions can be found below. If you are looking for a matrix of benefits, they are continually updated on the MemberCard website for WAMU. To become a member and receive a MemberCard, please make a donation of $120 or greater.

Frequently Asked Questions

How does the MemberCard work?

Order at least two entrees in a participating restaurant, and the least expensive entree is deducted from your bill. Simply present a valid MemberCard when paying your check and the restaurant will mark out its number on the back of your card. Check the restaurant listings in your directory for any restrictions on each restaurant's offer.

How many restaurants are signed up in our area?

Currently there are more than 250 participating restaurants, with new restaurants being added regularly.

Which restaurants/organizations currently participate, and how often is the list updated?

You will receive a directory of participants when you receive your MemberCard. It's a good idea to check the latest listings before using your Card. The restaurants and other benefit providers are regularly updated at membercard.com. These web sites are updated several times each week to give you the most current listing of the participating restaurants and other organizations. If you prefer, you may also call Member Benefits, Inc. toll-free at 1.888.727.4411. Both local and -- for an additional processing fee -- national benefits are available to you as a WAMU MemberCard holder. Procedures for traveling with your MemberCard are explained below.

Why should I sign up for the MemberCard?

It could save you hundreds of dollars each year at restaurants throughout the region and around the country -- at the same time you are supporting WAMU's programs with your contribution.

For how long is the card valid?

The card is valid for one year, and an expiration date is embossed on each Card. You may use the MemberCard one time during the year at each participating restaurant listed in the directory. If you are currently a WAMU member and renew your WAMU membership with a gift of at least $120, you will continue to receive the Card by mail upon receipt of your contribution.

How do I sign up for a card?

You may donate online or call WAMU Member Services at 202-885-1252 during regular business hours.

If I order one, how long will it take to get to me?

Generally -- allowing time for processing and shipping -- it will take about four to six weeks for us to process your order and send you a Card. Upon receipt, you may begin enjoying your MemberCard benefits immediately.

What if I want to pay via installments?

WAMU offers you the option of paying by monthly installments if you pledge $120 or greater. You will receive the Card within four to six weeks after receipt of your first installment payment.

May I check listings by telephone?

Yes. For a current listing of your MemberCard benefits, call the MemberCard Hotline at 1-888-727-4411. The MemberCard Hotline is printed on your MemberCard.

What's an appropriate gratuity?

If you have received satisfactory service, WAMU suggests you tip the standard 15-20% of the total check (before any deduction is made).

Is the MemberCard honored on holidays or with other specials?

In most cases, no. The MemberCard is not valid on major US and Canadian holidays, which include: Canada Day, New Year's Eve and Day, Boxing Day, Valentine's Day, St. Patrick's Day, Easter, Good Friday, Mother's Day, Memorial Day, Father's Day, Independence Day, Labor Day, Remembrance Day, Victoria Day, Thanksgiving and Christmas Eve and Day. The MemberCard is not valid in conjunction with other specials such as children's plates or appetizers, or in conjunction with other specials offered (Early Bird Specials, etc.).

What should I do if a restaurant does not honor my MemberCard?

Should any problems arise with any of your MemberCard benefits, please call (800) 423-7645 during normal business hours (EST). This number will put you in touch with Member Benefits Inc. (MBI), the company assisting WAMU with the MemberCard program.

How many public radio stations offer the MemberCard?

Currently, an estimated 1.5 million public broadcasting members enjoy MemberCard benefits through their support of 127 public broadcasting stations nationwide.

How do I take advantage of restaurants or other benefits outside of my station's area?

The Public Broadcasting MemberCard is accepted in over 48 states in the U.S. and four provinces within Canada. Check the map at the membercard.com web site for more information on the latest MemberCard locations. Call 1-800-423-7645 to order your Travel Pack or order on-line via the membercard.com site. Member Benefits, Inc. will charge $6.75 to your MasterCard or Visa for each card to cover the cost of the Card's production, a directory for your destination, and shipping. To enjoy MemberCard benefits outside of WAMU's listening area, you must have a special travel card that is valid at your destination.

What if I have a favorite restaurant that isn't on the list? May I recommend them to WAMU?

Sure. If you are aware of a restaurant that you would like us to add to the MemberCard program, please call MBI at 1-800-423-7645 weekdays during normal business hours (EST). The Member Benefits staff will contact the restaurant with more information. Please realize each restaurant's participation is voluntary.

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