HealthCare.gov: What Went Wrong | WAMU 88.5 - American University Radio

WAMU 88.5 : The Kojo Nnamdi Show

HealthCare.gov: What Went Wrong

In the three weeks since the federal insurance marketplace, HealthCare.gov, launched, officials have scrambled to fix myriad glitches with the site. While users point to long wait times and software hiccups that have hampered their ability to get insurance, web developers, experts and journalists point to more fundamental problems. Kojo explores the challenges behind launching massive government web sites, and finds out what kind of impact the botched health care rollout could have on future IT projects.

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