Apple Hires Burberry CEO To Improve Customer Experience | WAMU 88.5 - American University Radio

Apple Hires Burberry CEO To Improve Customer Experience

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Earlier this week, it was announced that Apple hired Burberry's CEO Angela Ahrendts to revive its network of Apple stores. Those stores used to provide unique, highly efficient customer service but are struggling now because of competition from other computer stores that have adopted Apple's retail business model.
NPR

As Publishing Industry Courts China, Authors Speak Out Against Censorship

Chinese writers and publishers are being celebrated this week at BookExpo America — the industry's largest trade event in North America. Free speech advocates are supporting silenced Chinese writers.
NPR

Cod Comeback: How The North Sea Fishery Bounced Back From The Brink

A decade ago, fishermen trying to catch North Sea cod were coming up empty. Now, thanks to strict fishing rules put in place to halt the decline, this fish tale looks headed for a happy ending.
WAMU 88.5

D.C. Immigrants Remain In Shadows While Reform Hits Roadblock

The administration's appeal to lift an injunction against his executive actions on immigration reform was denied. Consequently tens of thousands of undocumented immigrants in the metro D.C. area will continue to live in the shadows.
NPR

FCC Chairman Wants To Help Low Income Americans Afford Broadband

Tom Wheeler proposes to reboot the Lifeline phone-access program. The plan recognizes that everyone needs to study, apply for jobs and make social connections online.

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