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Is Charging Customers For Returns Bad Business?

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It's an old saying in retail: "The customer is always right." But many companies that sell online or through catalogs have moved away from that motto — making customers pay to return merchandise. Sellers think it's a fair policy. Consumers don't see it that way, and a new study suggests that firms would be far better off in the long run footing the bill for returns.

From A Weirdo Nerd To A Guy Who Plays One On TV

NPR's Ari Shapiro talks with the actor Rainn Wilson about his new memoir, The Bassoon King: My Life in Art, Faith, and Idiocy.

How Long Can Florida's Citrus Industry Survive?

The USDA recently stunned growers when it projected the smallest orange harvest for Florida in more than 50 years. The culprit: A tiny insect that's killing off the state's trees — and industry.

Snapshots 2016: Trump's Message Resonates With A Master Cabinet Maker

From time to time during this election season we'll be introducing you to ordinary people that our reporters meet out on the campaign trail. Today: a snapshot from a Donald Trump rally in New Hampshire.

Someday A Helicopter Drone May Fly Over Mars And Help A Rover

NASA is building a 2-pound helicopter drone that would help guide the vehicle on the Red Planet's surface. That way, the rover wouldn't need to wander as much to find its way around.

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