Is Charging Customers For Returns Bad Business? | WAMU 88.5 - American University Radio
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Is Charging Customers For Returns Bad Business?

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It's an old saying in retail: "The customer is always right." But many companies that sell online or through catalogs have moved away from that motto — making customers pay to return merchandise. Sellers think it's a fair policy. Consumers don't see it that way, and a new study suggests that firms would be far better off in the long run footing the bill for returns.
NPR

For Paul Cezanne, An Apple A Day Kept Obscurity Away

In the 1800s, still-life painting was the bottom feeder of the art world, but that's where the French painter chose to leave his mark. "I want to astonish Paris with an apple," he's said to have said.
NPR

From McDonalds To Organic Valley, You're Probably Eating Wood Pulp

Many processed foods contain cellulose, which is plant fiber that is commonly extracted from wood. It's used to add texture, prevent caking and boost fiber. And it's been around for ages.
WAMU 88.5

Virginia Democrats And Republicans Fight Over Investigating Senator's Resignation

Democrats and Republicans in Virginia are at odds over the value of investigating the state Senator Phil Puckett, who resigned last month to take a job at a state tobacco commission — and turned the Senate over to Republicans.
NPR

Hackers In China Reportedly Targeted U.S. Federal Workers

Looking for information about workers applying for security clearances, Chinese hackers successfully accessed U.S. government computer networks in March, The New York Times reports.

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