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Is Charging Customers For Returns Bad Business?

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It's an old saying in retail: "The customer is always right." But many companies that sell online or through catalogs have moved away from that motto — making customers pay to return merchandise. Sellers think it's a fair policy. Consumers don't see it that way, and a new study suggests that firms would be far better off in the long run footing the bill for returns.
NPR

Mislabeled As A Memoirist, Author Asks: Whose Work Gets To Be Journalism?

Suki Kim wrote Without You, There Is No Us after working undercover as a teacher in North Korea. She says the response to her book is also a response to her identity as Korean and a woman.
NPR

Amid Craft Brewery Boom, Some Worry About A Bubble — But Most Just Fear Foam

Fueled by customers' unquenchable thirst for the next great flavor note, the craft beer industry has exploded like a poorly fermented bottle of home brew.
WAMU 88.5

The Politics Hour - July 1, 2016

Kojo and Tom Sherwood chat with D.C. Transportation Director Leif Dormsjo and Virginia Del. Marcus Simon (D-Fairfax).

NPR

After Deadly Crash, Safety Officials Will Examine Tesla's Autopilot Mode

The fatal crash of a Model S that was in autopilot when it collided with a truck in Florida is prompting a preliminary evaluation of the feature by the National Highway Transportation Safety Board.

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