With More Online Shopping, Expect More Holiday Shipping Delays | WAMU 88.5 - American University Radio
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With More Online Shopping, Expect More Holiday Shipping Delays

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As the volume of online orders surged, some retailers and package delivery companies were unable to fulfill promises to deliver gifts by Christmas. UPS acknowledged it was overwhelmed by all the late traffic. In response to complaints, Amazon says it is offering gift cards and refunds for shipping charges.
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