A Twitter Push To Keep Chiquita From Splitting Town | WAMU 88.5 - American University Radio

A Twitter Push To Keep Chiquita From Splitting Town

Play associated audio

Cincinnati and Charlotte, N.C., are similar in size and culture, and now they are going head to head in an effort to gain the favor of Chiquita. The fruit company is considering moving its Cincinnati headquarters, taking more than 300 jobs with it.

Residents of both cities refuse to sit idly by. They have taken to Twitter to communicate directly with the company's chief executive officer, Fernando Aguirre.

Aguirre spends a lot of time tweeting, from talking about his job to complimenting people to commenting on baseball.

Cincinnati marketing executive Kevin Dugan follows Aguirre on Twitter and sat down to scan through the CEO's tweets for a behind-the-scenes look.

"Man, I'll tell you what ... just today, all that we just scrolled through ... [was] about, I'd say two or three dozen [tweets]," Dugan says.

One thing Aguirre does not tweet about much is the possible cost-saving move of his company's Cincinnati headquarters. The fruit and salad company, with annual revenues topping $3 billion, is big business.

No Cincy Banana Split

Residents in Cincinnati don't want the 330 executives who work there to leave. Last month, Dugan and his friend J.B. Kropp had an idea: Why not try to talk Aguirre out of the move on Twitter?

"I just went to where we knew he liked to play and where he listened and responded," Kropp says. "So for us, it was ... natural and made a lot of sense."

They came up with the hashtag #NoCincyBananaSplit and are attaching it to every tweet they send out about the potential move.

Michelle Spelman of Cincinnati saw the hashtag and is now using it on her tweets. As her 8-year-old son, Cannon, eats a banana, she turns something written on the sticker into a teachable Twitter moment.

"Cero grasa means zero fat in Spanish," she notes. "So let's put that out on Twitter, because I bet you other people saw this sticker and were wondering too, don't you think?"

Bananas For Charlotte

It is possible Chiquita will keep its headquarters in Cincinnati, but the company could also move to Charlotte or someplace else. In Charlotte, Brian Francis began following Aguirre and launched a competing hashtag, #BananasForCLT.

"We put a [post] up on the Charlotte Blog and were just overwhelmed by the response," Francis says. "[There were] hundreds of messages from people around the Charlotte Twittersphere, saying the reasons that they love Charlotte and the reasons they think Chiquita would love us as well."

One Charlotte restaurant sponsored a banana pudding taste-off in honor of Bananas for Charlotte. Organizers say there were hundreds of tweets and a response from Aguirre.

Chris Heuer, a consultant for Deloitte, works with executives to increase their use of social media. He says it's much like trying to get in behind the velvet ropes at a nightclub. Everyday Twitter users have now found a place where they can be heard.

"This is something very unique, that the CEO would be confident enough to be engaging around this topic and to embrace that playful spirit relative to this friendly rivalry that's developing," he says.

And Heuer expects more CEOs to go this route. He says not everybody has a comfort level for tweeting and being on the record, but Aguirre does.

So what does Aguirre think of people talking with him via Twitter? He said this in a tweet Thursday:

"Pleasantly surprised. Positive 4 both cities. Direct contact [with] consumers. Creative. Fun. Humbling & humanizing 4 CEO."

Chiquita will not give the timetable for its decision, so it appears the tweeting will continue in what some are calling the tale of two hashtags.

Copyright 2011 CINCINNATI PUBLIC RADIO, INC.. To see more, visit http://www.cinradio.org/.

NPR

Cartoonist Alison Bechdel Awarded MacArthur Fellowship

She is one of the first cartoonists to be recognized. Besides her graphic novels and memoirs, Bechdel developed a simple three-question test for how women are represented in films.
NPR

Sweet: Dunkin' Donuts and Krispy Kreme Pump Up Pledge On Palm Oil

Two major doughnut chains have bowed to consumer pressure to better police their palm oil purchases. Environmentalists say it's a win for consumers, trees and animals.
NPR

Congress Quietly Extends The Budget — Past Election Day, Anyway

Since the GOP retook the House, the chamber once brought the country to the brink of a debt default and once shut down the government. But in election years, including this one, there's no such drama.
NPR

Look, Mom, I Finally Made It To Broadway!

NPR's Michel Martin will sit down with a panel of award-winning playwrights to ask about diversity in theater. Follow here or join us on Twitter on Friday at 7 p.m. ET, using #NPRMichel.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.