WAMU 88.5 : News

Filed Under:

Metro GM Apologizes After Especially Bad Week On Red Line

Play associated audio
Delays of more than an hour for some people on Thursday prompted many to turn to Metrobus.
Jay Mallin: http://www.flickr.com/photos/8541868@N03/8386938374
Delays of more than an hour for some people on Thursday prompted many to turn to Metrobus.

Metro General Manager Richard Sarles is apologizing to Red Line riders for the delays this week which are bad, even by the standards of the oft-beleaguered Metro line.

"They suffered extraordinary delays, and for that I apologize," Sarles says.

On Thursday morning, a train headed to Glenmont had brake trouble between the Fort Totten and Brookland stations. Other trains had to single track around it, but then a switch problem led to even longer delays of 30 to 40 minutes.

Yesterday morning a cable dangling from the tunnel ceiling at Woodley Park station caused trains to have to share a track for three hours — killing the morning commute.

"Our response time to this incident in terms of fixing the cause of it was not acceptable," Sarles says.

Sarles says if you got stuck in a major Red Line delay, you can contact Metro customer service for a refund. Mayor Vincent Gray chimed in on Twitter, saying the delays have deeply disappointed and angered him, adding that Metro needs to do better.

The complete text of Sarles' apology, including his explanation, can be found on the Metro website.

NPR

Cult Survivor Documents 2 Decades Inside 'Holy Hell'

Will Allen directed the documentary Holy Hell, which depicts his experience as a videographer and member of The Buddhafield cult. Allen used his own footage, as well as his interviews with other former members, to make this documentary.
NPR

Evaporated Cane Juice? Puh-leeze. Just Call It Sugar, FDA Says

Companies cultivating a healthful image often list "evaporated cane juice" in their products' ingredients. But the FDA says it's really just sugar, and that's what food labels should call it.
WAMU 88.5

The Politics Hour - May 27, 2016

Congress votes to override DC's 2013 ballot initiative on budget autonomy. Virginia governor faces a federal investigation over international finance and lobbying rules. And DC, Maryland and Virginia move to create a Metro safety oversight panel.

NPR

After Departure Of Uber, Lyft In Austin, New Companies Enter The Void

Earlier this month, voters in Austin, Texas, rejected an effort to overturn the city's rules for ride-hailing companies. Uber and Lyft tried to prevent fingerprinting of their drivers, and now both have left town. A few other ride-share companies have popped up to help fill the void. NPR explores how people are getting around town without Uber and Lyft.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.