WAMU 88.5 : News

Filed Under:

Metro GM Apologizes After Especially Bad Week On Red Line

Play associated audio
Delays of more than an hour for some people on Thursday prompted many to turn to Metrobus.
Jay Mallin: http://www.flickr.com/photos/8541868@N03/8386938374
Delays of more than an hour for some people on Thursday prompted many to turn to Metrobus.

Metro General Manager Richard Sarles is apologizing to Red Line riders for the delays this week which are bad, even by the standards of the oft-beleaguered Metro line.

"They suffered extraordinary delays, and for that I apologize," Sarles says.

On Thursday morning, a train headed to Glenmont had brake trouble between the Fort Totten and Brookland stations. Other trains had to single track around it, but then a switch problem led to even longer delays of 30 to 40 minutes.

Yesterday morning a cable dangling from the tunnel ceiling at Woodley Park station caused trains to have to share a track for three hours — killing the morning commute.

"Our response time to this incident in terms of fixing the cause of it was not acceptable," Sarles says.

Sarles says if you got stuck in a major Red Line delay, you can contact Metro customer service for a refund. Mayor Vincent Gray chimed in on Twitter, saying the delays have deeply disappointed and angered him, adding that Metro needs to do better.

The complete text of Sarles' apology, including his explanation, can be found on the Metro website.

NPR

Once Outlaws, Young Lords Find A Museum Home For Radical Roots

Inspired by the Black Panthers, the Young Lords were formed in New York City by a group of Puerto Rican youth in 1969. Their history is now on display in a new exhibition.
NPR

Europe's Taste For Caviar Is Putting Pressure On A Great Lakes Fish

Scientists say lake herring, a key fish in Lake Superior's food web, is suffering because of mild winters and Europe's appetite for roe. Some say the species may be at risk of "collapse."
WAMU 88.5

A Congressional Attempt To Speed The Development Of Lifesaving Treatments

Earlier this month, the House of Representatives passed the 21st Century Cures Act in a rare bi-partisan effort. The bill is meant to speed the development of lifesaving treatments, but critics warn it may also allow ineffective or even harmful drugs onto the market.

NPR

Some Google Street View Cars Now Track Pollution Levels

Google's already tested three of the pollution-sensor equipped cars in Denver, and is currently trying them out in the Bay Area.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.