Administration: A Month Needed To Fix Obamacare Enrollment Site | WAMU 88.5 - American University Radio

NPR : News

Administration: A Month Needed To Fix Obamacare Enrollment Site

A subcontractor that built a portion of the HealthCare.gov website that's now working relatively well is being promoted to oversee a thorough revamping of the entire glitch-prone portal, and work will be done by the end of next month, the White House says.

QSSI apparently will replace Centers for Medicare and Medicaid Services in the lead role. QSSI is tasked with identifying problems and prioritizing fixes, Jeffrey Zients, who is in charge of fixing the website, said in a briefing on Friday.

"By the end of November, the vast majority of consumers will be able to successfully and smoothly enroll through HealthCare.gov," Zients said.

HealthCare.gov — the online entry point for uninsured Americans to get coverage under the Affordable Care Act — has turned into an obstacle for people trying to purchase coverage.

Zients told reporters that currently about 90 percent of the website's users are able to set up an account but "as few as 3 in 10 are getting through the process."

He said that a team of "leading managers and programmers" drawn from government and the private sector assessed the problem with the portal and determined "it is fixable."

Reuters says QSSI "produced the federal data hub and a software tool for creating online consumer accounts, which was at the center of early logjam problems."

Copyright 2013 NPR. To see more, visit http://www.npr.org/.

NPR

Raising A Birthday Glass To Comics King Jack Kirby

This Thursday is comics legend Jack Kirby's birthday; the creator of Captain America would have been 97. Comics stores and creators all over the country are hosting celebrations in his honor.
NPR

How Foster Farms Is Solving The Case Of The Mystery Salmonella

Foster Farms has been accused of poisoning its customers with salmonella bacteria. But in recent months, the company has become a leader in the poultry industry's fight against the foodborne pathogen.
NPR

Colo. Democrats Bet On Immigration To Boost Udall's Re-Election Bid

Sen. Mark Udall's campaign has been hitting Republican Rep. Cory Gardner hard on the issue, and the state's Latino community is once again thought to be the constituency that could decide the race.
NPR

Science Crowns Mozzarella The King Of Pizza Cheese

Why do some cheeses melt and caramelize better than others? Researchers used high-tech cameras and special software to figure it out.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.