'The New York Times' Site, Apps Return After Two-Hour Outage | WAMU 88.5 - American University Radio
Filed Under:

'The New York Times' Site, Apps Return After Two-Hour Outage

Play associated audio

One of the world's most trusted sources for news is back up, after an internal outage knocked it out for nearly two hours on Wednesday morning. The New York Times' main site and mobile app went down a little after 11 a.m. ET, when users who tried to visit received a "Service Unavailable" message.

The news organization's Twitter account sent this message, before the site returned:

"As you are undoubtedly aware, we are experiencing a server issue that has resulted in our e-mail and Web site being unavailable. We believe the outage is the result of an internal issue, which we expect to be resolved soon. We will communicate further when we have more information."

The Times later said the outage occurred within seconds of a scheduled maintenance update, so they believe there was some kind of error connected to that maintenance that caused the outage. And it wasn't just the website — the Times email system also went down temporarily, forcing a handful of reporters to file their stories over the phone.

Security experts told us that while the Times has plenty of backup servers, and you can do a million things to guard against these technical outages, this can happen to any company. In the case of the Times, they've been extremely reliable. One of the only other notable cases of slowness or load issues was when the site was targeted by Chinese hackers last year.

Technical problems are especially frustrating on a busy news day. The outage happened against a backdrop of unrest in Egypt, so The Times used Facebook to publish dispatches and recommended following its correspondents on Twitter for updates.

Copyright 2013 NPR. To see more, visit http://www.npr.org/.

NPR

The Exquisite Dissonance Of Kehinde Wiley

The Brooklyn Museum's mid-career Wiley retrospective wraps up this week; his large, elaborate works depict black men and women in traditional forms like oil, bronze sculture and even stained glass.
NPR

In New Jersey, A Beef Over Pork Roll Sparks Rival Festivals

What is pork roll? As one fan puts it, "It's like Spam meets bacon." And this Saturday, Trenton, N.J., will host not one, but two competing festivals devoted to this Garden State meat delicacy.
NPR

Senate Blocks Bill To End Government Collection Of Phone Records

The Senate worked late into the night but failed to agree on extending government surveillance programs under the USA Patriot Act before adjourning for the Memorial Day holiday.
NPR

The Future Of Cardiology Will Be Shown In 3-D

The Living Heart Project aims to create a detailed simulation of the human heart that doctors and engineers can use to test experimental treatments and interventions.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.