'The New York Times' Site, Apps Return After Two-Hour Outage | WAMU 88.5 - American University Radio
Filed Under:

'The New York Times' Site, Apps Return After Two-Hour Outage

Play associated audio

One of the world's most trusted sources for news is back up, after an internal outage knocked it out for nearly two hours on Wednesday morning. The New York Times' main site and mobile app went down a little after 11 a.m. ET, when users who tried to visit received a "Service Unavailable" message.

The news organization's Twitter account sent this message, before the site returned:

"As you are undoubtedly aware, we are experiencing a server issue that has resulted in our e-mail and Web site being unavailable. We believe the outage is the result of an internal issue, which we expect to be resolved soon. We will communicate further when we have more information."

The Times later said the outage occurred within seconds of a scheduled maintenance update, so they believe there was some kind of error connected to that maintenance that caused the outage. And it wasn't just the website — the Times email system also went down temporarily, forcing a handful of reporters to file their stories over the phone.

Security experts told us that while the Times has plenty of backup servers, and you can do a million things to guard against these technical outages, this can happen to any company. In the case of the Times, they've been extremely reliable. One of the only other notable cases of slowness or load issues was when the site was targeted by Chinese hackers last year.

Technical problems are especially frustrating on a busy news day. The outage happened against a backdrop of unrest in Egypt, so The Times used Facebook to publish dispatches and recommended following its correspondents on Twitter for updates.

Copyright 2013 NPR. To see more, visit http://www.npr.org/.

NPR

'One Of Us' Examines The Damaged Inner Terrain Of Norwegian Mass Shooter

Journalist Asne Seierstad chronicles the 2011 shooting massacre in her country in her latest book. Critic Maureen Corrigan calls the work "engrossing, important and undeniably difficult to read."
NPR

'Tales' Of Pig Intelligence, Factory Farming And Humane Bacon

Journalist Barry Estabrook wanted to know more about the animal and its journey from the farm to his plate. In a new book, he explores the dichotomies of the industry that's raising our pork chops.
NPR

Former Arkansas Gov. Mike Huckabee Announces Presidential Run

Huckabee, who previously sought the presidency in 2008, hosted a television program on Fox until January, when he ended the eponymous show to consider his political future.
NPR

As Emoji Spread Beyond Texts, Many Remain [Confounded Face] [Interrobang]

There's a growing tendency to bring the tiny hieroglyphs off of phones, but not everyone is fluent. New takes on emoji integration suggest misunderstanding may be remedied with universal translation.

Leave a Comment

Help keep the conversation civil. Please refer to our Terms of Use and Code of Conduct before posting your comments.