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How Long Is Too Long To Wait For Metro?

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Riders outside of peak hours my have longer to wait.
http://www.flickr.com/photos/nj_dodge/68549080/
Riders outside of peak hours my have longer to wait.

Metro's board of directors will consider adopting new rail service standards for off-peak travel times when they meet tomorrow.

A common complaint among Metro riders is having to wait a long time for a train at night. They shouldn't have to wait more than 15 minutes in the rail system's core or more than 20 minutes in other areas, under new train frequency standards the Metro board is considering.

Some passengers say 15 to 20 minutes doesn't sound like an improvement.

"It gives preference to folks who work days jobs and I think the reality is folks who work night jobs have to get to work just as on time and efficiently as folks who work day jobs," says one rider.

The standards themselves will not change the frequency of trains. They provide Metro a way of measuring its own performance in delivering what it defines as "quality service." For midday, the new standards would require trains run no more than 6 minutes apart in the system's core, and 12 minutes in the other segments.

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