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There's An App For That: D.C. 311 Now On Mobile Devices

By: Patrick Madden // April 11, 2012
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Alerting the the D.C. government to potholes, broken parking meters and other problems will now be as easy as pushing a button. The city is launching a new smart phone app that lets residents report quality-of-life complaints to the city's 311 center.

Residents no longer have to actually call 311 or log into to a computer to ask for help from the city. The DC311 app is free to download and available for iPhones and Android mobile devices.

The app lets residents send requests for pothole repair, graffiti and trash removal, and nearly 80 other city services.

To patch a pothole for example, all you need to do is snap a photo of the pothole and send it to the 311 center. GPS technology will do the rest, alerting the officials to the site of the complaint.

Mayor Vincent Gray says residents will still be able make requests the old fashioned way.

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