Glitches Mar Pay-By-Phone Parking In D.C. | WAMU 88.5 - American University Radio

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Glitches Mar Pay-By-Phone Parking In D.C.

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There are still glitches to be ironed out in D.C.'s pay-by-phone system.
Wayan Vota: http://www.flickr.com/photos/dcmetroblogger/4639376522/
There are still glitches to be ironed out in D.C.'s pay-by-phone system.

Last July, the District of Columbia implemented a pay-by-phone parking system, so that folks who found a legal parking spot in the district didn't have to hunt around in their pockets for change or deal with parking meters that are stuck or broken. It appears that folks are still getting ticketed despite paying by phone.

The Washington Examiner reports that every day, about 25 drivers are being falsely ticketed because of a glitch to the system.

The Department of Transportation says that the devices carried by parking enforcement officers are supposed to be updated as soon as a payment is made, but that is not always happening. Consequently, officers are led to believe that some drivers have not paid, and tickets are written.

According to the website for ParkMobile, the company that services the system, customers can contest the ticket if they have to appropriate documentation, but this is not always successful.

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