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    'Outrage' Over Verizon's Plan For $2 Payment Fee

    There's been an "uproar on the Web," as The New York Times says this morning, over the plan by Verizon Wireless to charge $2 for some methods of paying your bill.

    Indeed, a simple Twitter search of "Verizon" turns up words such as "backlash," "OUTRAGEOUS," and "Cancel your contract!" And there's the inevitable online petition.

    As Eyder reported Thursday, Verizon plans to start charging the fee if you go online or call the company on the phone to make a one-time payment with a credit or debit card. What Verizon is trying to do is steer customers toward signing up to pay their bills via electronic checks, through automatic payment programs or the old-fashioned way — by dropping a check in the mail.

    Forbes contributor Erika Morphy thinks this will be a "Bank of America moment" for Verizon. That is, it will be faced with so much criticism that it will have to reverse course — as Bank of America did when it tried to charge a $5 monthly fee if its customers used their debit cards to make some purchases.

    Verizon calls it a "convenience fee" that "will help allow us to continue to support these single bill payment options in these channels and is designed to address costs incurred by us for only those customers who choose to make single bill payments in alternate payment channels (online, mobile, telephone)."

    The company's plan comes as some customers are already upset about recent outages in its 4G network.

    Copyright 2011 National Public Radio. To see more, visit http://www.npr.org/.

    NPR

    Remembering Robert Swanson, Advertising's 'King Of Jingles'

    Robert Swanson revolutionized American advertising and wrote some of the most memorable ad jingles of the 1950s and '60s for products ranging from Campbell's Soup to Pall Mall cigarettes. He died at 95 July 17 at his home in Phoenix, Ariz.
    NPR

    More Than Just Saying 'Cheese,' Hundreds Sit Test To Become Official Experts

    The American Cheese Society will begin proctoring its next Certified Cheese Professional Exam in Des Moines, Iowa, on Wednesday, during the group's annual conference.
    WAMU 88.5

    Democratic National Convention Day Two: Uniting The Party

    An update on day two of the Democratic convention: Bill Clinton takes the stage and ongoing efforts by party leaders to build unity.

    WAMU 88.5

    How To Help Teens And Children Fight 'Tech Addiction'

    Many parents and therapists say obsessive internet use is a very real problem for some teens and children. But the term “internet addiction” is controversial and not officially recognized as a disorder. How to help kids who compulsively use computers and mobile technology.

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