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Va. Considering Changes To Utility Shutoff Rules

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The State Corporation Commission says that right now, electric and water service providers can't terminate a residential customer's service without 10 days' notice.

Under the new proposal, customers that provide proof of a serious medical condition for themselves or someone in their household could seek an additional 30 days before service is disconnected. Customers could delay service termination twice within a 12-month period.

The proposal also allows additional time for customers to enter into a payment plan with the utility, or make other arrangements for housing or medical care.

Virginia lawmakers directed the SCC to amend the regulations by October 31. Comments are due by August 16.


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