Many residents of Maryland's Montgomery County have been critical of Pepco's response to power outages, but at a public hearing a week ago, only 50 speakers were able to voice their concerns.
Now the county is giving everyone a chance to share their opinion through an online survey.
County Executive Isiah Leggett formed a work group to look into Pepco's service after thousands were left without electricity following storms last summer. This survey is designed to give the group information on how the public views the power company's service. It will be available online through Jan. 31.
There's one set of questions for residential customers and another for businesses. The answers will help the work group, made up of community leaders, get an idea of what additional costs customers would be willing to incur in exchange for improved service.
When the work group finishes its study, Leggett will share the final recommendations with Pepco and the Maryland Public Service Commission (Pepco's regulatory authority).