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Metro Conducts Internal Review Of Escalators, Elevators

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An investigation into Metro's escalators and elevators has uncovered problems with their maintenance and upkeep.

Escalator switches are unclean, water intrudes into the elevators' machine rooms, and there's a shortage of supervisors to manage the escalator/elevator operation.

Those are just some of the findings of an internal review Metro initiated of escalators and elevators at some of its busiest stations: Dupont Circle, Foggy Bottom, Woodley Park and Bethesda.

The review also found the software Metro uses to manage its escalators and elevators is outdated and that Metro's maintenance technicians need better training.

Escalators and elevators have been a sore spot for Metro as of late. This summer, several escalators at the Dupont Circle station broke down during rush hour several days in a row.

Metro plans on releasing more details of its elevator/escalator review at its board meeting later this week.


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