McDonnell Wants Review of Massive Computer Failure | WAMU 88.5 - American University Radio

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McDonnell Wants Review of Massive Computer Failure

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By Jonathan Wilson

Virginia's Governor is ordering an operational and performance review of a massive computer failure that has been affecting state agencies since last week.

The issue continues to paralyze some state agencies.

Twenty-seven of the state's 89 agencies were affected, and as of this afternoon, computers at all but three had been restored.

The three agencies still dealing with problems are significant -- the Department of Motor Vehicles, the Department of Taxation and the State Board of Elections.

The Department of Motor Vehicles is still unable to process licenses or ID cards at any of its locations.

A spokesperson for the state's technology agency says though the problem part -- a networked storage unit -- has been repaired, the time-consuming process of verifying and restoring data continues.

Governor Bob McDonnell says contractor Northrop Grumman and the Virginia Information Technologies Agency have been working around the clock to fix the problem since it surfaced, but part of the situational review will look at whether Northrop Grumman should repay the state for lost productivity.

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