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Metro Communication Systems Down

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Several Metro communications systems were down this morning. Commuters have been unable to use their debit cards to buy rail tickets, the public address system isn't working and on buses fare boxes aren't working so commuters are being allowed to ride free.

Metro Access customers cannot schedule rides. Lisa Farbstein spokesperson for Metro says there was a power outage which shut down a critical data center. She was asked whether this was a security issue, that so many communications systems could be taken down at once.

"I think what it shows is how important communcations are to everybody and in this day and age we tend to take these things for granted. And I think we're getting a reminder today for sure."

Farbstein says technicians are working to fix the problem. Commuters wanting to complain about the inconvenience can't, the customer service number is also out of commission.

Kavitha Cardoza reports...

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