Over a 20 year period, Harriet Walters embezzled $48 million by creating fake tax refunds.
Many of the refunds contained inconsistencies or errors that should have tipped tax officials off. A special committee charged with investigating how this was possible cited a failure of controls, a dysfunctional work environment and a lack of oversight. Chief Financial Officer Natwar Gandhi said in a statement that many of the reforms recommended by the committee had been put into place over the past year including better training, electronic processing and more controls throughout the refund process. Additionally, an audit committee will be specifically assigned to the, and three auditors from the U.S. Treasury will also regularly review the office.