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Social Media Advice: Are Voicemails Verboten Or Not?

Social media experts Baratunde Thurston, former digital director at The Onion and author of the book How to Be Black, and Deanna Zandt, author of Share This: How You Will Change the World with Social Networking, answer questions about how to behave in the digital age. This week's topic: leaving a voicemail message in a world that relies increasingly on text-based communication.