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'Veteran Quest' A New Model In VA Clinics

The Department of Veterans Affairs announced in April that it will add over 1,500 mental health workers to its system to reduce the amount of time it takes a veteran to get an appointment. The announcement came ahead of a new government report that said the VA has been overstating the percentage of new patients who actually get a full evaluation within the department's goal of 14 days. Some veterans in Milwaukee — who say they still are not seen at their local VA when they want — are turning to a free clinic with a different approach to care.